Email Copy Pro

Price: €69.99
Tax excluded
€84.69 Tax included

Automatically send CC or BCC copies of outgoing shop emails to the addresses you choose, per template and order condition.

  • PrestaShop versions 8.1 8.2 9.0 9.1 9.2
  • Multistore compatible
  • No overrides
  • 33 languages AR BG CS DA DE EL EN ES ET FI FR HU ID IT JA KO LT LV NL NO PL PT RO RU SK SL SQ SV TH TR UK VI ZH
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Try it before you buy

See the module at work in our demo shop: in the shop and in the back office.

Description

Email Copy Pro automatically sends a CC or BCC copy of the emails your shop sends to the addresses you choose: accounting, customer service, the warehouse or your own archive. PrestaShop itself has no simple way to do this, so important order and customer emails stay in the inbox of the customer only.

With copy rules you decide exactly which emails are copied: per email template, and only for the order statuses, customer groups, payment methods, carriers, order totals, delivery countries and languages you choose. Send order confirmations of bank wire payments above 50 to your accountant, contact form messages to customer service, and shipping updates to the warehouse, each with its own rule.

Every copy is a separate email, so your customer never sees the extra addresses. The copy can get a label in the subject and an internal note at the top, with or without the PDF invoice and other attachments, and with the personal data of the customer masked for external parties (GDPR).

A test mode, a "Send test copy" button with sample data and a log of every sent and failed copy make it easy to check that everything works. Fully multistore and translated into 33 languages.

Features

  • Automatic CC and BCC copies of your shop emails to accounting, customer service or your archive
  • Copy rules per email template: order confirmation, payment, shipping, invoice, contact form and module emails
  • Conditions per rule: order status, customer group, payment method, carrier, order total, country and language
  • Exclude customer groups or test accounts from copies
  • Global CC and BCC addresses for every email of the shop
  • Subject prefix and internal note on the copy, so the recipient knows why it arrived
  • Copies with or without the PDF invoice and other attachments
  • GDPR: mask the personal data of the customer in copies for external parties
  • The customer's email is never changed: copies are separate emails
  • Test mode and a test button with sample data, without real customers
  • Copy log with sent, failed and test copies and automatic cleanup
  • Switch rules on and off, duplicate and delete them, also in bulk
  • Fully multistore and translated into 33 languages
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